We want you to love your Wilsren purchase! If for any reason you're not completely satisfied, we offer a 7-day return policy from the date of delivery. Simply contact us to initiate a return or exchange. Items must be unused, with tags attached, and in their original packaging. You can read full return policy here.
What payment methods do you accept?
We offer a wide range of secure payment options to make your shopping experience convenient:
5.Cash on Delivery (COD): Available for eligible orders
All transactions are encrypted and secure.
Do you ship internationally?
Currently, Wilsren ships within India only. We deliver to all states and union territories across the country.
For serviceable pin codes and delivery availability in your area, please check during checkout or contact us directly.
How long does shipping take?
Order Processing Time: 24 Hours
Standard Delivery: 3-5 business days
Express Delivery: 1-2 business days (additional charges of 99 Rupees apply)
Orders placed before 12 PM on business days are processed the same day.
Do you offer free shipping?
Yes! We provide free shipping on all orders.
Can I track my order?
Absolutely! Once your order is shipped, you’ll receive a tracking number via email. Use this number to track your package on our website or the carrier’s website.
How do I find my size?
Finding the perfect fit is easy with Wilsren! We provide detailed size guides for all our products on each product page.
How can I contact customer service?
Our customer service team is here to help you with any questions or concerns!
Business Hours: Monday – Saturday: 09:00 AM – 06:00 PM IST Sunday: Closed
For order-specific queries, please have your order number ready. We're committed to providing exceptional customer service and will do our best to resolve any issues quickly.
Do you offer gift wrapping?
Currently, Wilsren does not offer gift wrapping services. However, all our products are carefully packaged in quality materials to ensure they arrive in perfect condition.
We're always looking to improve our services based on customer feedback. If gift wrapping is something you'd like to see in the future, please let us know through our customer service channels!
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